|
|
|
 |
Website Monitoring for Downtime
|
|
-Alerts you when your site goes down
-Multiple contacts can be alerted
-Get statistics on responsiveness
|
|
 |
|
|
Program Details
|
Why Web-Based Server Monitoring?
Often, your servers appear to be working just fine from within your office. You can retrieve web pages, e-mail appears to function and more.
What's more important, however, is if your site is accessible from the rest of the world. Site Monitor is a web monitor, which means no false positives and no software to install. If your site is down, we'll let you know.
Professional Services > Learn more
- Select from 2 minutes to 60 minutes between tests.
- Checks any number of protocols.
- Unlimited alerts via e-mail, pager or pager gateways.
- Weekly summary reports on downtime.
- Historical performance statistics.
|
> How web site monitoring works |
Regional Monitoring We monitor your site from geographically disparate locations in the U.S. and U.K. This ensures that a local internet outage in one region will not produce a false alert. Another way we prevent false alerts is to retry the tests multiple times over a two-minute period. This eliminates alerts for short-term problems.
Document Downtime for Service Level Agreements (SLA) For those with service level agreements (SLA), you can now document the full extent of downtime to request a refund from your internet service provider.
Measure your QOS - Quality of Service Measure aspects of your quality of service (qos) by recording response times, latency variations, and downtime. See if there are times during the day your response time is too slow. We provide several historical reports on connection frequency and response times.
Monitor Multiple Protocols With our service, you can monitor multiple services on the same server in case any one of them goes down. For example, you can set up your account to measure HTTP, SMTP, DNS, POP3, HTTPS, ping, or even customize your setup for other ports not listed. This allows notifications to occur if any one or more of the services goes down.
|
|
Site Monitor offers a complete solution to website monitoring that does not require downloads or software to install. We monitor your site over the web, notify you upon failures and report on your site's responsiveness.
Site Monitor lets you know when your site is down. Unlike services that run on your server, which can give you a false sense of security, we monitor your site from the web. If your site is inaccessible for any reason, we will alert you.
Monitoring
- Site monitoring with configurable intervals. Click here for pricing details.
- You can monitor an unlimited number of servers with one account. This allows you to see all your servers and their current status from a single screen.
- We can monitor HTTP, E-Mail (SMTP or POP3), FTP and any other protocols. We let you know exactly what failed on your server, not just a generic failure message.
Notification and Escalation
- Upon a failure, we will contact any number of contacts through e-mail or SMS gateways. Dial-up pager access is supported for a small fee. Click here for pricing details.
- You can setup contacts to be notified after a certain amount of downtime. This means that you can have contacts notified immediately and if your server is still down after a set time, additional contacts can be notified. There is no limit to how many contacts or escalations you can set up.
Reporting
- For every server, we maintain a log of all failures and notifications, which you can view anytime.
- For every server, we measure record the amount of time it takes for every test. We provide seven reports on historical performance trends. These reports are:
- Summary Information
- Responsiveness History
- Responsiveness by Hour of Day
- Responsiveness by Day of Week
- Test Result History
- Test Results by Hour of Day
- Test Result by Day of Week
You can use these reports to determine if there are downtime or slow-response trends at certain times during the day or week.
|
Site Monitor follows a series of steps to determine if your site is down and what to do if it is.
Step 1:
On regular intervals determined by your account settings, we will attempt to contact your server.
- If you set up your account to ping, we first try to ping your server.
- If that fails, a secondary server from another geographic region will try to ping your site.
- If that fails, we begin the notification process.
Step 2:
We test the protocols running on your server.
- We then test every protocol you selected during signup, like HTTP, FTP, etc.
- If any test fails, a secondary server from another geographic region will try the test.
- If that fails, we begin the notification process.
Step 3:
- We log the response time of the tests for historical reports.
- If no errors have occurred, we start back at step 1.
The Notification Process:
Site Monitor supports notification escalation, which means:
- We notify all contacts that have been set up to be notified immediately.
- If failures continue, we notify additional contacts that you have set up.
- Upon resumption of service, we notify all those who were previously contacted
|
Pricing is based on the frequency of tests. The following table lists the price per server monitored, however, you can monitor multiple services on the same server for the same price.
The price includes unlimited e-mail contacts and escalations.
 |
| Item |
Price |
|
| Monitor Server Every 3 Hours or More |
$7.50 / month |
 |
| Monitor Server Every Hour |
$15.00 / month |
|
| Monitor Server Every 15 minutes |
$30.00 / month |
|
| Monitor Server Every 5 minutes |
$75.00 / month |
|
| Monitor Server Every 2 minutes |
$150.00 / month |
|
| Pager Contact |
$6.00 / month |
|
|
|
